{"xsrfToken":"5d2b1d4698a51be1dc19de2d7177ef8b4f343239_lout","branding":{"id":"1","key":"scorm","name":"Scormium","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3750db","headerLinkHoverBGColor":"#3750db","headerBadgeColor":"#3750db"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a3e41f72-0779-47ee-b420-d78b38737e7a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmE0ZWU2Ni0zMDc0LTQ0NzEtODdhZS1iYTFjYjc0NjcxYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzZTQxZjcyLTA3NzktNDdlZS1iNDIwLWQ3OGIzODczN2U3YSI6WyJyZWFkIl19LCJleHAiOjE3ODE0MTI3NDAsIm5iZiI6MTc4MTQxMjE0MH0.gnfliODwW2ALywBeu3clTTeD4QEiDnlxxtn_dxgTmrg&client=afa4ee66-3074-4471-87ae-ba1cb74671b6&mode=fit","logoId":"a3e41f72-0779-47ee-b420-d78b38737e7a","isLogoAvailable":true,"helpCenterTitle":"Scormium Support Center","sharedPortalName":"Scormium Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Scormium Support Center","sharedPortalName":"Scormium Support Center","localeDisplayName":"English (United States)"},"cs-CZ":{"helpCenterTitle":"Scormium Support Center","sharedPortalName":"Scormium Support Center","localeDisplayName":"Czech (Czechia)"},"en-GB":{"helpCenterTitle":"Scormium Support Center","sharedPortalName":"Scormium Support Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#181c32","helpCenterTitleColor":"#f2f6fc","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e74de5d6-51fe-46c2-8c30-dceb77f94063/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmE0ZWU2Ni0zMDc0LTQ0NzEtODdhZS1iYTFjYjc0NjcxYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3NGRlNWQ2LTUxZmUtNDZjMi04YzMwLWRjZWI3N2Y5NDA2MyI6WyJyZWFkIl19LCJleHAiOjE3ODE0MTI3NDAsIm5iZiI6MTc4MTQxMjE0MH0.kd8V5ky4PFuMJZqlDqRNPDbxwTzMEzI21a8JQtb2r4k&client=afa4ee66-3074-4471-87ae-ba1cb74671b6&height=300&mode=fit","bannerMediaApiFileId":"e74de5d6-51fe-46c2-8c30-dceb77f94063","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#181c32","topBarTextColor":"#f2f6fc","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"scorm","projectId":10000,"serviceDeskId":1,"name":"Scormium","description":"<p>Welcome! You can raise a request for Scormium using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Use this request type for questions related to licensing, subscriptions, invoices, payments, or other billing-related topics.</p>","icon":10536,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"6","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"<p>Use this request type when something is not working as expected or a functionality is unavailable.</p>","icon":10545,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"42","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"<p>Use this request type for configuration changes, setup requests, access changes, or other operational requirements.</p>","icon":10668,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10668","groups":[1],"key":""},{"id":"8","name":"Suggest an improvement","descriptionHtml":"<p>Please describe the expected business benefit and your use case.</p>","callToAction":"Suggest an improvement","introHtml":"<p>Use this request type to suggest new features, enhancements, or improvements to existing functionality.</p>","icon":10539,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://scormium.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[42,2,4,6,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6d2473bc-8df6-3972-9cab-3147543da8e8","appLinkName":"System Confluence","appLinkUrl":"https://scormium.atlassian.net/wiki","spaceKey":"SCORMIUM","spaceName":"Scormium","spaceUrl":"https://scormium.atlassian.net/wiki/spaces/SCORMIUM","isServer":false},"labels":[],"projectKey":"SCORM","serviceDeskId":1,"kbLinkDomainURLs":["https://scormium.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCORM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmE0ZWU2Ni0zMDc0LTQ0NzEtODdhZS1iYTFjYjc0NjcxYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTEzNDM2ODE1OTQiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MTQxMzM0MCwibmJmIjoxNzgxNDEyMTQwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.1qt-OqVn2F_Jnp6qLASXJIFszxohPi5zYfE29CbQ0Kg","targetCollection":"upload-user-collection--1343681594","endpointUrl":"https://api.media.atlassian.com","clientId":"afa4ee66-3074-4471-87ae-ba1cb74671b6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"ebffe358-3c84-4ee4-9a6f-04123eaaf3e5","name":"Administrace LMS","categoryUrl":"https://scormium.atlassian.net/servicedesk/customer/portal/1/topic/ebffe358-3c84-4ee4-9a6f-04123eaaf3e5","lastUpdated":"1781180963750","createdAt":"1672667441795"},{"id":"3c5a9d69-5283-4234-b8ce-4087da15f2ed","name":"Studio","categoryUrl":"https://scormium.atlassian.net/servicedesk/customer/portal/1/topic/3c5a9d69-5283-4234-b8ce-4087da15f2ed","createdAt":"1672667447406"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}